FAQ

What is The Kids Decor?

A unique, one of its kind ,online interactive portal which believes in creating a never seen before range of kids products for the Indian market.

We have a wide range of curtain upholstery fabric which can give your kids rooms a sense of style and a feeling of uniqueness when you see around.

Competitively priced home décor solutions accessible right in the comforts of your home or on the go with a Cash on delivery, payment gateway and EMI facility available to all our valued customers.

A very qualified design team which offer a wide range of solutions which will provide you with all the guidance required to design the space for your most prized possession , you li’l ones .

Our Kids room fabrics will also be available at all leading curtain and upholstery fabric stores in your city.

Welcome to The Kids Décor
 

Why Us ?

With a wide choice of designs available, and many more coming, we are the perfect choice for your Kids rooms.

Our curtains are over 50 inches wide and with our state of the art stitching units we ensure a minimal wastage of the fabric. This way you end up purchasing lesser quantity of fabric thereby reducing your curtain costs considerably.

Normally all curtain fabrics available in the market are 40+ inches wide. With our width of up to 56 inches you save a lot on the quantity and nearly 20 % of the costs vis-a-vis buying other upholstery fabrics.

We also offer you ready to fit curtains in various styles so, at the click of the mouse, you can order the curtains right from your home, thus saving time and money.

We ensure that our products are affordable in addition to being classy and trendy and totally in sync with the international markets.

We strive to be a differentiator in designs and hope to give a posh feel to your kids’ rooms with our huge collection of upholstery fabrics and other products coming soon.
 

Product Information

Why do you use 100% pure cotton products for Kids rooms ?
 

There are many different fabrics and styles to choose from when you are shopping for curtains, but some are better than others. Cotton in particular is an ideal choice for curtains for almost any room.
 

A particularly crisp and vibrant appearance to your curtains may be best served with man-made fibres. But for almost every other need, cotton is a better choice. Cotton curtains are available in a vast array of colours and prints too, and give a soft and gentle finish to your rooms. They have many benefits when compared to man-made fibres.
 

Cotton is very easy to care for. It washes and dries easily, and may be washed repeatedly as needed. Once dried, your curtains can be ironed and rehung, looking as good as they ever did. Many man-made fibres on the other hand are very sensitive to heat. This means that if they become wrinkled they are harder to fix, as ironing them may actually cause them to melt. Cotton is more resistant to heat and can comfortably be ironed, restoring your cotton curtains to their most tidy appearance.
 

The softer feel of cotton is particularly suited to windows that are frequently opened, as they can blow gently in the breeze. Man-made fibres tend to be more stiff and unforgiving. The softness of cotton makes them look more casual too, framing the window with a less hard edge.
 

Cotton has the ability to insulate far better than man-made fabrics can do. This means that your cotton curtains can help to keep a house cool in summer by keeping out the bright afternoon sunlight, or can insulate windows from the cold in the winter. This makes them an ideal choice, whereas man-made curtains are not so well suited for heat insulation.
 

Cotton can be produced in a natural, highly unrefined state. In this form is it soft, and once washed well enough that the natural oils are removed it is absorbent and easy to care for. Natural cotton does not require bleaching, instead having a warm cream colour. This avoids the need for the use of chemicals that can potentially cause pollution to the environment-in particular to our waterways. Natural cotton curtains are simple, yet beautiful.

Dying cotton is a simple process, and dying can be done either before weaving-allowing patterns to be woven into the fabric-or can be printed onto the fabric after, giving rise to attractive and fashionable patterns, akin to those on man-made cloth.

 

From a safety point of view, cotton is always the best choice for curtains. Whilst both cotton and man-made fibres will burn, man-made fibres tend to melt and drip, and will stick to objects that they come into contact with, if they catch fire. This poses a greater hazard in a house fire, and the melted, hot curtain can stick to skin. Cotton, especially natural cotton that has not been chemically treated, is less flammable.

There are cotton curtains to suit any season and any room in the house-the perfect choice for finishing your room.

Article Source: EzineArticles


What is the difference between curtains and drapes?

Curtains are usually unlined and are perfect for creating a semi-formal or casual look. Drapes are usually lined and create a formal look. Usually we recommend curtains for the Kids Rooms to have an informal yet trendy feel to the room.

How do I choose what color curtain to purchase?

Any color decorative window treatment that you choose will add to the overall décor of your room. Try matching the color of your walls for a tone on tone effect. If your walls are neutral, try adding a pop of color. We offer a large assortment of solid colors, classic stripes and beautiful florals to reflect your personal style.

Why does The Kids Decor sell single curtain panels, rather than pairs?

Decorators, interior designers, and DIYers often need more than just a pair of curtains to customize the look they are trying to achieve. If you are trying to achieve greater fullness, or are decorating non-standard width windows, you can better customize your look in buying singles rather than pairs. A majority of our curtains are "full width," which means 50+ inches wide (mass market panels are typically only 40+ inches wide).

How do I select a curtain fabric?

Determine what your needs are for a particular room, what types of fabric you prefer and if want lined or unlined curtains. Laces and sheers are light and airy, while heavier cottons and silks create a warmer look.

Can I order a fabric swatch?

Yes, you can order up to 4 swatches, free of charge. Please refer to our order a swatch link for more details.

What types of fabrics are used in your window treatments?

Our curtains are made from easy care 100% cotton fabrics.

How do I select a curtain style for my room?

We have a wide range of fabrics you can choose from for your kids rooms. Just think of the design your child would best like and go ahead with the purchase. Rest assured you will love our fabrics, their longevity and the feel that your kids rooms will get by our designs well suited to Indian homes.

Can I change my curtains according to the seasons?

We offer a wide variety of ready-made curtains at competitive prices which makes it easy and affordable to create a fresh look and feel in your kids room. Though Indian homes usually don’t have drastic seasonal changes , it may help you to create a different look during festivals or if you have two or more kids sharing the same rooms .


How do I clean my curtains?

Our curtains are constructed of easy-care materials and are machine washable. Please follow our care instructions to extend the life of your curtains.

How can I prevent my curtains from fading?

Be sure to follow the care instructions on your curtains. You can also use a blind or shade with your window treatment to reduce sunlight. Purchasing lined curtains will also minimize fabric fading.


 

Order Information

How do I look up my order online?

Log into your account and enter the order number you received from our order confirmation email.


Can I ship to a different address other than my billing address?

Yes - when you are on the check out page, you will be able to enter a different shipping address for your order.

 

Can I cancel or change my order?

We make every effort to ship 90% of our orders out the next business day. If you ordered in error, or would like to make a change to your order, please call us at 020-65288444 and we will assist you in the best possible way. Though we may like to remind you again that orders once placed cannot be cancelled.


How do I track my order?
When your order is shipped you will be sent a parcel tracking number via email. Log onto the Gati website at gati.com /Tracking to track your order.


Will everything I ordered be shipped together?
Items ordered together may be shipped separately depending upon our distribution network across the country and the logistics network.


I placed my order but need to change the shipping address. How can I do that?
Please call us at 020-65288555 or email us at support@thekidsdecor.com and we will change the shipping address (if your order has not already shipped). In such cases we request you to put "Change Of Address" as your Email subject for us to notice it soonest and attend to it on an out-of-turn basis.


I have not received an email from you regarding my order?
Please check your account information on our website to make sure we have the correct email address. Check your spam folder on your email account to make sure our email is not routed there. You will want to add us to your contact names if this is happening.


I want to cancel my order, but it has already shipped. What do I do?
Once you receive your order you may return it using the return instructions found here or on the packing slip enclosed with your order. Please note that all return costs shall be borne by the customer, though we may assist you in our best possible way to refund you the product cost with a 10% processing cost from our side.

 

Can I return part of the items I bought in a set?
No, items bought in a set must be kept intact. You would need to return the entire set.Feel free to write to us at support@thekidsdecor.com and we'll guide you accordingly.

 

I received a defective item, what should I do?
Please call us at 020-65288555 or email us at support@thekidsdecor.com with the Email subject as " Damaged Product delivery" .

 

Do you offer coupons or promotional codes?
Occasionally we do offer a special discount or promotion code. Check our website Gift Ideas  and On Sale Section often or sign up for our newsletter to receive special offers.

 

Do you ship products internationally?
Yes, but we are yet to take international orders. We will be starting this service soon and for any such queries you may write to us at info@thekidsdecor.com

 

Can I place an order by mail?
We do not accept orders through the mail. This is to protect your personal and credit card information. You may place an order by calling us at 020-65288444 but it would be appropriate that such orders such be routed through a cash on delivery mode for privacy and security reasons.

 

Is there a limit as to how many products I can purchase?
We reserve the right to limit quantities purchased through Cash on Delivery mode of payment.


 

Customer Service Information

How do I change my personal information?

Log onto your account on our website and you will be able to edit or change your information.


 

How long will it take you to respond to my email?

We will respond to your email within 24 hours of receiving it. We will respond on the first business day for emails received over the weekend. This could also vary depending on holidays and seasonal schedules.


 

My Account

What information do you store in “my account”?

For your convenience, once you create an account on our site, we will store your name, address, phone number, email address, user name and password for future use.


Why isn’t my credit card information saved and available when I log onto my account?

We only use your credit card information for the processing of payment. For your security, we will not store any credit card information including any or all of the credit card number in our database. Further, we will not sell, store, share or provide your credit card information to anyone.


 

Payment Information

What payment methods do you accept?

Visa and MasterCard . We accept all major cards approved by HDFC banking secure payment gateway.
 

Is my payment information secure?


All information including payment information is strictly private. We use the latest encryption software to ensure none of your information can be read over the Internet.

Our banking partners are HDFC Bank ltd and we have ensured a very strict security for our website transactions.


How will you use my personal information?

All personal information is used only to fill your order. We will never sell or share your information. See our Privacy Policy for further details.

WE REQUEST YOU TO AVOID SHARING ANY PERSONAL OR CREDIT CARD INFORMATION WITH ANYONE OVER THE PHONE WHILE DEALING WITH US. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY MONETARY LOSS OR DISCREPANCY ARISING OUT OF SUCH TRANSACTIONS.

All orders placed over the phone shall be routed through a Cash on Delivery process of payment and we request you to read all the terms and conditions to help us maintain your privacy.

 

How can I change/cancel my order?

If you need to change or cancel your order, please contact us as soon as possible at +91 2065288444  and also email us at support@thekidsdecor.com . Please note that some orders are processed and shipped almost immediately and it may not always be possible to cancel. But we are there to help you and depending on the situation we will update you almost instantly.

Why is my order still showing processing?

This may be due to a time lag between systems. Your order will be on its way in the time frame promised. If however you would still like to check with us please feel free to call us at +91 2065288444  or email us at info@thekidsdecor.com.